Shipping Policy
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🕰️ Processing Time
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Each item is handmade with care!
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Even though our goal is to complete as quick as we can; please allow 5–7 business days for order creation and processing before your order ships. (Business days do not include weekends or holidays.)
🚚 Shipping Time
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Once your order has been processed and shipped, delivery typically takes 7–10 business days, depending on your location and the shipping carrier.
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You’ll receive a tracking number via email once your order has been dispatched.
🌎 Shipping Locations
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We currently ship within the United States.
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If you are outside the U.S. and would like to place an order, please contact us directly to see if we can accommodate your location.
💌 Shipping Confirmation/Tracking
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You’ll receive a shipping confirmation email with your tracking number once your order is on its way.
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Please allow up to 24 hours for tracking updates to appear.
📬 Delays
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Please note that shipping times are estimates and may be affected by postal delays, weather, or holidays.
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Once your order is handed over to the shipping carrier, JAC’s Unique Treasures is not responsible for delays beyond our control.
🔁 Lost or Damaged Packages
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If your package arrives damaged or appears lost in transit, please reach out to us at jacuniquetreasures@gmail.com within 7 days of delivery (or expected delivery) so we can help resolve the issue.
🧵 Made to Order
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Since each item is handmade to order, cancellations must be requested within 24 hours of purchase.
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After that time, materials may already be in use and we cannot guarantee a cancellation.
